Information we collect
When you request an estimate or contact us, you may provide your name, email address, phone number, project location, service requested, project details, preferred contact information, how you heard about us, and photos or files you choose to upload.
Our hosting provider may also process basic technical information such as your IP address, browser and device type, pages requested, and the date and time of a request. We do not collect payment information on this website because we do not process payments here.
How we use information
- Respond to and manage estimate requests.
- Review project details and photos to understand the requested work.
- Communicate about our carpentry services and scheduling.
- Operate, protect, troubleshoot, and improve the website.
- Maintain appropriate business records and comply with legal obligations.
How information is shared
We do not sell your personal information. We may share information with service providers that help us host the website, securely store form submissions and uploaded files, deliver internal email or text alerts about estimate requests, prevent abuse, or provide traffic reporting. These providers may use the information only to perform services for us. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer.
Project photo uploads
Please upload only photos that you own or have permission to share. Avoid including sensitive documents, financial information, faces of people who have not agreed to be photographed, or other information that is not needed for the estimate. Uploaded photos are used to review your project and are not published without separate permission.
Cookies and analytics
This website may use essential technologies needed to deliver pages and process forms. We will update this policy before enabling any optional advertising or behavioral tracking tools. You can control cookies through your browser settings, although blocking essential technologies may affect certain features.
Retention and security
Uploaded estimate photos are scheduled for deletion from the website system after 31 days. Estimate-request records are normally scheduled for deletion after 12 months unless they become part of an active job, dispute, or record we are legally permitted or required to maintain. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.
Your choices
Depending on applicable law, you may have rights to request access, correction, or deletion of personal information we hold about you. Contact us using the information below. We may need to verify your identity and may retain information where legally permitted or required.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as our website or practices change. The date at the top of this page shows when it was last revised.
Contact us
Questions or privacy requests can be sent to leccarpentryllc@gmail.com or (786) 523-5953.